Emergency and After Hour Contacts

From time-to-time, an outage will occur that will require an on-call technician to reach out to designated contacts within your organization. The following attributes will allow us to document how you wish these outages to be handled and who, within your organization, should be contacted when said outages occur.

Your Details
Full Name

First Name

Last Name
Company Name
Email
How would you like the following scenarios handled?
At 2AM, on an early Wednesday morning, our monitoring agent reports a key area of your infrastructure that is offline and unresponsive. Please explain when you would like us to reach out to your primary points of contact. (Example: I would like LANPRO to reach out to my contacts at 7AM the next morning.)
At 2AM, on an early Saturday morning, our monitoring agent reports a key area of your infrastructure that is offline and unresponsive. Please explain when you would like us to reach out to your primary points of contact. (Example: I would like LANPRO to reach out to my contacts at 7AM the next business day morning.)
Emergency Contacts

Please specify who you would like us to document as your organization’s after hours, emergency contact (based on priority and order you’d like them contacted):
First Contact
Full Name*

First Name

Last Name
Cell Phone*
Second Contact
Full Name

First Name

Last Name
Cell Phone
Third Contact
Full Name

First Name

Last Name
Cell Phone
*
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Emergency and After Hour Contacts

Your Details

How would you like the following scenarios handled?

Emergency Contacts

First Contact

Second Contact

Third Contact