Emergency and After Hour Contacts

From time-to-time, an outage will occur that will require an on-call technician to reach out to designated contacts within your organization. The following attributes will allow us to document how you wish these outages to be handled and who, within your organization, should be contacted when said outages occur.

Your Details
Full Name
First Name Last Name
Company Name
Email
How would you like the following scenarios handled?
At 2AM, on an early Wednesday morning, our monitoring agent reports a key area of your infrastructure that is offline and unresponsive. Please explain when you would like us to reach out to your primary points of contact. (Example: I would like LANPRO to reach out to my contacts at 7AM the next morning.)
At 2AM, on an early Saturday morning, our monitoring agent reports a key area of your infrastructure that is offline and unresponsive. Please explain when you would like us to reach out to your primary points of contact. (Example: I would like LANPRO to reach out to my contacts at 7AM the next business day morning.)
Emergency Contacts
Please specify who you would like us to document as your organization’s after hours, emergency contact (based on priority and order you’d like them contacted):
First Contact
Full Name*
First Name Last Name
Cell Phone*
Second Contact
Full Name
First Name Last Name
Cell Phone
Third Contact
Full Name
First Name Last Name
Cell Phone
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Remark: We will collect your information for marketing purposes. However, we respect your privacy rights. If you wish to access or amend any Personal Data we hold about you, or request that we delete any information about you that we have collected, please send us an email: [email protected]
Phone
This field is for validation purposes and should be left unchanged.

Emergency and After Hour Contacts

Your Details

How would you like the following scenarios handled?

Emergency Contacts

First Contact

Second Contact

Third Contact